How many languages can you sail?
The navigation language SkiBack are Spanish and English.
Do you restock articles marked "out of stock"?
If an item is out of stock, we try to replace it as soon as possible. If you do not have stock, we would withdraw the web.
How I can make sure I made my purchase?
Once you have placed your order, you will receive a confirmation email. If you do not receive, please contact our customer service department (with link to contact)
Can I remove an item from my order?
Yes. From the shopping cart you can remove items you do not always want and when you have not processed the order.
What should I do if I receive a faulty item?
SkiBack only sells items in perfect condition, so if you get a garment uniquely with a tare contact our customer service department. (With links to contact)
What should I do if I receive the wrong item?
If at any time, by mistake, you receive an item you did not order please contact our customer service department. (With links to contact)
Where I can receive my order?
You can receive it in the direction you choose (home, work, etc.-never a PO Box).
Can I modify my personal data and my shipping address?
Yes, you can do on the top bar My Account> My addresses / My personal information.
Where I can see my orders?
Your account> Order history and details.